Dentist Gold Card Electronic Messaging and Marketing Consent Notice

Marketing will be sent by Dentist Gold Card, operated by Space Dental Limited.

Messages may concern Dentist Gold Card and participating dental services and brands, including:

• SPACE Dental;
• Straights;
• SHINE Veneers;
• other participating dental practices or brands clearly identified in the communication.

Your consent does not permit unrelated third parties to send their own independent marketing unless you separately agree to receive it.

Depending on the channels you select, communications may include:

• Gold Card membership benefits;
• welcome and programme information;
• dental treatment information;
• consultation opportunities;
• exclusive offers and promotions;
• discounts;
• cashback and reward opportunities;
• referral campaigns and reminders;
• competitions and giveaways;
• product or service launches;
• participating-practice and brand updates;
• events;
• surveys and feedback requests;
• re-engagement messages.

You may separately choose to receive communications by:

• WhatsApp;
• SMS;
• email;
• telephone;
• push notification.

Messages may be personalised using information including your membership type, selected brand, location, referral activity, enquiry history, appointment status and previous engagement.

Message frequency will vary according to your membership, activity and selected campaigns. We will take reasonable steps to avoid excessive or repetitive messages.

Communications may be sent through automated workflows and authorised messaging providers, including Respond.io and the WhatsApp Business Platform. Automated messages may be triggered by events such as registration, account activation, a new referral, a referral-status change, reward eligibility, an incomplete enquiry, a consultation request, a competition or promotion, or a period of inactivity.

Consent is optional and may be withdrawn at any time. You may withdraw by:

• replying STOP where that option is provided;
• using an email unsubscribe link;
• updating your account preferences;
• emailing hello@dentistgoldcard.co.uk;
• telephoning 01924 565955.

You may stop one channel without stopping all other channels. Withdrawing marketing consent will not prevent necessary service messages concerning an account, requested consultation, referral, reward, security matter or customer-service request.

We may record:

• the channel selected;
• the date and time of consent;
• the form or page used;
• the version of the consent wording;
• the account or contact linked to the consent;
• relevant technical evidence;
• any later change or withdrawal.

These records are used to respect your preferences and demonstrate that communications were authorised. Further information is available in the Dentist Gold Card Privacy Notice.